What Our Customers Are Saying
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Paul Patrick, Beckley, WVStore Location: Beckley
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While traveling from Florida to Western New York we developed a serious problem with our jet ski trailer. With bailing wire and chewing gum we were able to nurse it to Beckley WV and from the hotel we found Swampfox Motorsports on line. We arrived at the dealership prior to their opening. Mr. Smith and his entire staff went out of their way to prepare a new trailer for us and transfer our jet ski to the new trailer. The entire process took less than and hour and a half. The friendly kind hearted customer service extended to me in a desperate situation was duly noted. I would strongly recommend Swampfox Motorsports for anyone needing their products or service. The entire organization gets a FIVE STAR rating from me. Thank you.
Terry Strassburg, New Smyrna Beach, FLORIDAStore Location: Beckley -
Our 15 month RZR broke down on the Hatfield McCoy Trails- we brought it into Swampy Fox Dealer early Saturday morning- every single employee there bent over backwards to give the utmost concern, hospitality, and service! It was a broken seal. Service dept fixed it on the spot- without us even having an appointment! And didn't rake us over the coals! Utmost respect for the group at Swampy Fox!! Would make the trip to purchase from them after they treated us so well! And had us out the door and back on the trails after lunch !
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Great people to work with.
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I bought the Outlander Max 650 STD. My only regret was not buying the 800. Love it either way. My next ATV purchase will be CAN AM. And Will and Mike also remember my name when I go into the store, and that is good customer service.
Jimmy Ratliff, Beckley, WV -
Thank you Will Smith! Customer service was outstanding! Professional, courteous, friendly & timely communication. I enjoy working with folks that do as they say! Would & will highly recommend! Thanks again Will. I appreciate you & the very satisfying purchasing experience.
Robert Bittinger Jr, Lewisburg, WV -
Overall customer service was great. Everyone was friendly and helpful. Thanks so much.
Jeff Walker, Ballard, WV -
I'm very satisfied with the service that I received from Swampfox of Bluefield. The best buying experience that I have ever received from any dealership. I highly recommend Swampfox of Bluefield if you want great service and the best deals on one of the best bikes out there on the road. Thanks Chris, Billy, and Kevin!a
James Puckett, Saltville, VA -
Bluefield Swampfox is a great place to deal with. Chris and Kevin will really take care of your motorcycle needs. I would definitely recommend Swampfox in Bluefield.
Joey Dunford, Montcalm, WV -
Dale and the entire crew there at swamp fox are awesome. The customer always comes 1st. They go above and beyond to help you. Thank you so much dale and crew I know your owner is very proud of all of y'all.
Sharon Bailey, Mooresville, NC -
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Tammie Pell, Charleston, WV -
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Allen Beverly, East Bend, NC -
Told them what i needed it for they did not try to stick me with some thing i did not need very nice people.
Jack Parker, Ballard, WV -
I live in beckley but even with gas prices high I did and will continue to travel to Princeton,wv. For my polaris business. A friendly and knowledgeable staff to assist me and not treat me just like another customer but a friend. Thanks Swampfox of Princeton,Wv.
Henry Dunbar, Beckley, WV -
Had a front tire go bad while passing through Beckley. Mark bumped me to the front of the line, even though they were busy. Had me back on the road in no time. Will was most hospitably while we waited, & the coffee was hot. Turns out he's been in my neck of the woods before. I'll be telling everyone about these guys for a long time to come. Plan on stopping by whenever I'm passing. Thanks again.
Tom Coker, Utterson, ON -
Chris is a great nonpreasure salesman , couldn't get to the dealership by closing time and He waited couple of hours late to accomadate me. Harley the mechanic same way rushed to get my wifes bike finished ( a bike bought else where ) by quiting time then delivered it halfway home so we could ride the next day. Great people to work with I highly recommend Swampfox !
Dave Hileman, St Paul, VA -
My first Polaris purchase and wow did I choose the right dealership! I was looking for a new 2014 Ranger XP900 and Swampfox had just put one on the floor. Being from out of town, I was able to discuss my trade and make my deal with Dale over the phone. I consider my time valuable and so did Dale! I drove over on Saturday and wasn't able to arrive before closing time but Dale, and Tim, waited on me....and for that I can't thank them enough!!! I look forward to a long relationship with Swamfox!! Thanks!!
Mike Rutter, Bristol, TN -
Recently purchased a '08 Can-Am Spyder from Swampfox in Beckley. So far, I have been very pleased with the dealer. Hopefully, I will not need the service department anytime soon, so I cannot comment there. +1 for Swampfox!
Marc Johnston, Beckley, WV -
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James Wood, Bartley, WV -
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Chris Toney N, Tazewell, VA -
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Amanda Mitchem, Crumpler, WV
This dealership goes out of there way to help you. The guys in the parts dept. are the best of any dealership I had any dealing with.
I can only give this dealership 100% on all aspects of service.. Very friendly and helpful. Thanks for everything .